Crazy Caller of the Day


Just thought I’d share this one:

Today a colleague took a call from a lady who was unhappy as she’d bought an item from another company and had just noticed our company was selling the same item for a few quid less.

According to my colleague the lady was particularly angry at us! She believed that as the products appeared similar we must be the same company. My colleague tried reasoning with the caller, telling her that it may well have been the case that our company had purchased the item in question from the same wholesaler, but to no avail the customer would just not have it and demanded to speak to a manager.

Just another day in customer services.

Advertisements

One thought on “Crazy Caller of the Day

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s